Cancellations & Refunds
Cancellation of Services Booked Online
Time-Frame of Cancellation for Consults
Time frame. | Consultation session online | Consultation session onsite | Nutrition session online | Nutrition session onsite |
24 hours prior to appointment time | Full refund | Full refund | Full refund | Full refund |
2 hours prior to appointment time | 70% refund | No refund | Full refund | 50% refund applicable. |
01 hour prior to appointment time | No refund | No refund | 50 refund | No refund |
Within 60 minutes of Booking time | Full refund | Full refund | Full refund | Full refund |
Learning workshops program onsite/online (6 learning sessions package)
- Two free cancellations (6 hours before scheduled appointment – by written request – whatsapp/ email cancellations are accepted).
- Third cancellation – Full session fee will be charged according to that particular session charge applicable at the current time.
- Cancelled session replacement will be on a first cum first serve basis.
Refund policy
- Refund shall be processed within 24-48 hours and refunded to you in accordance with RBI Regulations within 07-14 business days, post processing of cancellation request;
- For payments through credit/debit cards or net banking: the refund shall be strictly processed to the same credit card / debit card / bank account using which the payment was made.