Cancellations & Refunds

Cancellation of Services Booked Online

Time-Frame of Cancellation  for Consults 

Time frame.

Consultation session online 

Consultation session onsite 

Nutrition session online

Nutrition session onsite 

24 hours prior to appointment time

Full refund

Full refund  

Full refund

Full refund

2 hours prior to appointment time

70% refund

No refund

Full refund

50% refund applicable.

01 hour prior to appointment time

No refund

No refund

50 refund

No refund 

Within 60 minutes of Booking time

Full refund

Full refund

Full refund

Full refund

Learning workshops program onsite/online (6 learning sessions package)

  • Two free cancellations (6 hours before scheduled appointment – by written request – whatsapp/ email cancellations are accepted). 
  • Third cancellation – Full session fee will be charged according to that particular session charge applicable at the current time. 
  • Cancelled session replacement will be on a first cum first serve basis.

Refund policy

  • Refund shall be processed within 24-48 hours and refunded to you in accordance with RBI Regulations within 07-14 business days, post processing of cancellation request;
  • For payments through credit/debit cards or net banking: the refund shall be strictly processed to the same credit card / debit card / bank account using which the payment was made.